Contact Us
We are here to help Clients, Trainers, and visitors. Reach out and a real person will get back to you.
Support Hours
Our team is available Monday to Saturday, 9:00 AM – 6:00 PM IST. We aim to respond to all enquiries within 2 business days.
How We Can Help
For general questions, account help, billing, refunds, or dispute escalation, email support@scanskip.com with your phone number or booking ID so we can resolve your query faster.
- Account & login issues: support@scanskip.com
- Billing & refunds: billing@scanskip.com
- Legal & compliance: legal@scanskip.com
- Privacy enquiries: privacy@scanskip.com
Escalation
If you are not satisfied with how your issue was handled, reply to the resolution email and ask for a senior review. Unresolved disputes related to engagements are handled through the platform's dispute process as described in our Refund Policy and Terms of Service.